Membership Management

Month-to-Month Membership Agreements: You may place your membership on hold up to two (2) times per calendar year for a duration of up to three (3) consecutive months each time. Advanced notice of at least five (5) business days is required. The hold must be a minimum of 30 days, and at least 30 days must elapse between holds.

If a hold is placed less than five (5) days before a renewal is due, the renewal payment will be processed as usual, but the unused time will be credited and applied to your account to be used once you return from the hold period.

Upon expiration of the hold period, your account will automatically become active and payments will resume. If you choose to return before the end of the hold period, the hold will be released, and payments will resume immediately.

If you submit a 30-day cancellation notice during the hold period, you will still be subject to the 30-day notice to cancel policy. Your cancellation notice will be backdated to the original start date of your hold, and you may still be required to make one additional payment within that 30-day notice period. Submitting the cancellation notice during the hold period does not exempt you from the 30-day notice to cancel policy.

All membership agreements require 30-days written notice to cancel your membership. This form will serve as your 30-days written cancellation notice. Note that if you have a scheduled renewal payment within 30-days of your invoice billing date, the payment will be processed as scheduled. Your membership will be canceled at the end of your final paid month. All payments are non-refundable. All grandfathered membership rates will also be forfeited and returning members will be subject to current rates.